My daughter went to your salon to have her hair done for Prom with Nicole, she was charged $110 and basically had her hair curled and two pieces pined back, she was completely over charged and under serviced and I feel taken advantage of. Other girls in her class had beautiful up dos and very complicated hair designs (done other places) and paid $30 - $50 total.
I would send you a photo if I could, everyone was shocked at the cost and the overall lack of design, needless to say Indigo and Nicole won't be happening anytime soon with many people. There are obviously many other places around to get great hair at a reasonable price.
We are sorry that you were disappointed with your daughter's prom hair and our pricing. Our receptionist always inform the person booking the formal style of our pricing so that it isn't a surprise when coming to the salon. We have set pricing for our formal styles and book out the same amount of time regardless of the type of formal style. Our stylists are very capable of doing any intricate and complicated style if that is the clients request. Nicole in particular is very experienced in formal styles and does a large majority of the brides that come into the salon. Especially for prom and college formals this year we saw a trend of girls requesting simple, organic looking hairstyles. Our stylists attend many classes to stay current on the formal style trends. If you would like to discuss your daughter's experience further, please feel free to call the salon at 658-2010. Thank you for your feedback.