98.0% would refer friends and family to us

5 stars Customer since 2014

Best dentist in Vegas very genial

4 stars Customer since 2016

Clean office, friendly staff, pain free procedures.

2 stars Customer since 2011

My experience and interaction with the Doctor is always a good experience. I have been going to this Dentist for years. There was a different staff in which I felt welcoming and I even told others about how Infinity Dental is a wonderful experience and place to be at. However, my last few visits and interactions with the young lady who checks me out has been poorly executed on her end in terms of customer service. She is pushy and not patient at all. I explain that I am not ready to financially make a large decision to take care of a certain procedure and I even ask to cut the anticipated work into half so that I can accommodate my budget but at the same time achieve some sort of progress. The young lady is very pushy- if my response is "no, I cannot handle that at this moment". She then becomes rude. Her eyes roll. Her tone of voice changes. She talks to me in a condescending way. Yesterday's visit was it for me. I made up in my mind that I do not HAVE to do business at Infinity- I make the choice to because of loyalty to the Docotor and because It used to be a positive experience. However, if when it comes time to check out and I am not comfortable with making a decision on the spot about a pricey procedure and I am going to get one young lady talking to me in a rude way while she exchanges looks of confusion with her counterpart and talks nasty to me, then I will take my business elsewhere. To the Docotor thank you very much for always having excellent customer service. Just remember that customer service goes a LONG way. Everyone needs a dentist but it is about the experience that makes them want to keep coming back to YOUR office in particular!

5 stars Customer since 2016

Always professional and accommodate to my needs. Great staff!

5 stars Customer since 2016

As one of those people with a deep fear of dentistry, Infinity Dental has been the solution for me to a long-standing problem. Everyone is wonderful and I'm getting back on track with my dental health. Thank you to Dr. Doug and all the ladies!

5 stars Customer since 2013

Hello All,

I had some major work being done 3/20/17, The staff was fun, concerned and busy working on all of us patients that afternoon. I am thankful to have infinity Dental as my dentist.

Yes, I'll be back!

Sincerely,

Carl D. Cain

Infinity Dental replied:

Thanks, Carl! We're so happy to have you as part of our dental family and certainly look forward to seeing you at your visits! Thanks for such kind feedback!

5 stars Verified customer

The. Absolute. Best. The staff is friendly and caring, Dr. Sanchez work is incredible and he's got an amazing bedside manner and always takes the time To explain my condition and my options. I leave feeling positive and genuinely cared for. My treatment is clearly explained and they really just spend the time to ensure a great experience. Recommend them to everyone, for everything!

4 stars Customer since 2017

Front office and staff very friendly. Dr. Sanchez and the Tech were a little rough and my tongue and mouth were sore. I was having trouble with the water and gaging me and trying to keep my tongue still they warned me but I honestly could not help it and that made me feel bad. I think the location of the crown in the back of my mouth was the problem. I will say Dr. Sanchez really knows his stuff and the work seems to be really good. I will continue to go to them as I like the office and the overall work I will just try and do a better job and letting them know what is going on.

5 stars Customer since 2017

Thank You for doing such a great job fixing my chipped front tooth. The whole staff was awesome!

5 stars Customer since 2017

Everyone in your office is friendly and welcoming!

Everything was explained in detail. And I love how clean and modern the office is.

We've already told some friends about you who are looking for their daughter.

Thank you for making the dentist a good experience!

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