More of a business than a health centre! I am very disappointed. You never get same day appointments when you call. How am I supposed to know one week in advance that I will be sick? Otherwise, if you want to see a particular doctor, they tell you to call on the same day to see IF the doctor will be available. Doesn't make sense, does it? You call same day: no appointment! You want to see a particular doctor: call on the same day! Meaning you will never be able to get an appointment with the doctor you want to see! Also, some of the doctors working there are too young and unexperienced. Now another very interesting part! There's a fee to cancel an appointment (if not done prior than 24 hours before). And guess what? This is not mentioned on any form and was never told to me! When I called in to cancel my appointment (which I could have not done), I was surprised to learn about that fee! And the receptionist was arguing that at the time I booked the appointment the lady told me about it verbally! How could she even know when she was not there? Also, the form you sign when you register as a first-time patient mentions that you agree to go by the clinic's procedures! The clinic management thinks we people are idiots! At least a copy of the procedures should have been given to each and every patient to read before even agreeing to it!!! Lastly (I hope!), people working there may seem to be courteous but they just don't care about you!