98.5% would refer friends and family to us

5 stars Verified customer

When I walked in, the guy, who was just finishing with a dog, couldn’t have been more helpful or welcoming. I opted to have him do the bath for Gio and I couldn’t be more pleased with the results. Thank You

5 stars Customer since 2018

I was able to wash my dog and trim her feet and face. I didn't feel rushed and it was much easier than bending over my bathtub at home. If you need anything there are plenty of friendly people waiting to help you.

In N Out Self Serve Dog Wash replied:

We are so glad you are able to have a nice experience when you come in. We try our best to meet everyone's individual needs and are so glad we can offer help when needed. We all look forward to seeing you and your pup again soon!

5 stars Customer since 2018

This was such an awesome experience. I usually pay a few hundred for my 3 dogs (husky and two shepherd mixes) between long dry times and furminating treatments. My pups are all rescues and are much more comfortable with us washing them instead of dropping them off. This was our first visit and the owner and staff were incredibly nice and helpful, and the facilities were easy to use and well equipped. Will definitely be coming back for our next bath!

In N Out Self Serve Dog Wash replied:

Were so glad you enjoyed your first visit! Some dogs are just more comfortable when they are being washed by someone they don't know. We do our best to make sure our facilities as comfortable for our customers and their pups as possible. We hope to see you and your pups in again soon!

5 stars Customer since 2014

Very clean faculty, friendly and helpful staff. highly recommended!!

In N Out Self Serve Dog Wash replied:

Thank you for your kind review! Everyone at In-N-Out try to do our very best to help in anyway that we can to make sure that your pup leaves feeling clean and happy. We look forward to seeing you and your sweet pup again soon!

5 stars Customer since 2018

It was inviting and clean. The staff was friendly and knowledgeable about products and equipment. My dogs enjoyed their experience and so did I.

In N Out Self Serve Dog Wash replied:

Were so glad you had good experience! We do our very best to keep our facility as clean and inviting as possible. And our staff takes the time to treat your dog as if they're our own and try to offer help anywhere that we can! All of us at In-N-Out look forward to seeing you and your pup again soon!

5 stars Customer since 2017

Considering my dog “Maddie” has super sensitive skin and has had bad skin irritations (Hot Spots); I can only say that the service that was provided was nothing but the BEST... the staff took the time to explain exactly what they were going to do to “Maddie” and recommended their professional insight as to what might work in the future for our special Golden Retriever. I give In n Out 5 stars across the board !!

In N Out Self Serve Dog Wash replied:

We are so happy that we were able to make you feel comfortable with the quality of care we provided for Maddie. Every dog that comes in, with any skin condition we try to do our very best to make your dog feel as comfortable as possible. we are so happy that you feel Maddie was well cared for and we hope that we were able to help a little with her hot spot treatment. We look forward to seeing you and Miss Maddie again soon!

5 stars Customer since 2015

Excellent job. My dog comes in for a full grooming and always comes back smelling sweet, hair and nails neatly trimmed. Lisa does an awesome job with a very nervous dog. Thank you!

In N Out Self Serve Dog Wash replied:

You are very welcome! We are so happy you had a great experience! Lisa is fantastic with nervous dogs. She is so happy she was able to tend to your nervous pup and looks forward to seeing you again soon!

5 stars Customer since 2014

Everyone at In N Out were super friendly.Megan was very helpful and really sweet.It's a pleasure going to In N Out.

In N Out Self Serve Dog Wash replied:

We are so happy you enjoyed your experience with us. Megan as well as everyone at In-N-Out does their very best to care for your pup as if they were their own! Thank you for your kind review and we look forward to seeing you again soon for your pups next bath!

5 stars Verified customer

Great and friendly she did a great job cutting his nails!! I think her name was Lisa she had on the cute black water shoes!! :) please fix the blow dryer in the second stall.

In N Out Self Serve Dog Wash replied:

We are so glad Megan (the girl with the black water shoes) was able to help you with your pups nails! Everyone at In-N-Out is well trained and happy to help with cutting nails as we know a lot of people are nervous doing it themselves! And we will make sure to have a new dryer to replace the one in the second stall for your next visit! Hope to see you soon!

5 stars Customer since 2014

Ranger was in pretty bad shape, he looks great and we truly thank you for your services! I know he was probably a handful but I really really appreciate it!!!!

In N Out Self Serve Dog Wash replied:

You are very welcome! Ranger is an absolute sweet heart, he just gets a little nervous! We are so happy you and Ranger enjoyed your visit and look forward to taking care of him again soon!