228 Lower Naticook Road
Merrimack,
NH
03054
(603) 880-7499
Mon: Closed
Tue - Fri: 10:00AM - 9:00PM
Sat - Sun: 9:00AM - 5:00PM
About
Your beauty and wellness is our command. Hair salons and spas come and go, but consistent great service is timeless. It's our unwavering focus on your satisfaction that has made Innovations the absolute leader in salon and spa services, including hairstyles, skin care, makeup, massage and body care for more than 20 years. So, welcome. Stay awhile, and take a look around. We think you'll find something that delights you. Want to make that wonderful spa feeling last even longer? Visit our rewards program and learn how to enjoy the convenience and value of services that fit your life and lifestyle with a regular schedule of visits to enhance your health and beauty throughout the season.
Services
- Acne Treatment
- Balayage
- Blow dry - styling
- Body Waxing
- Braids
- Brazilian Bikini Waxing
- Bridal Styling Services
- Chemical peels
- Color Correction
- Couples Massage
- Deep Tissue Massage
- Deep Tissue Massage Chair
- Dermafile
- Double Process Coloring
- Eye Brow Design
- Eyebrow Tinting
- Eyebrow Waxing
- Eyelash Services
- Eyelash Tinting
- Facial Waxing
- Facials
- Gel Polish
- Glycolic Peel
- Hair Color
- Hair Enhancement
- Hair Extensions
- Hair Treatment
- Haircut - Children's Cut
- Haircut - Men's Cut
- Haircut - Women's Cut
- Highlights
- Hot Stone Massage
- Keratin Straightening Treatment
- Keratin Treatment
- Lash Perm
- Makeup
- Massage
- Men's Services
- Mini-Facial
- Nail Art
- Nails - Manicures
- Nails - Pedicures
- Neuromuscular Massage
- Perm
- Pre-Natal Massage
- Salicylic Peel
- Skin Care
- Spa Packages
- Styling - Styles
- Styling - Updos
- Swedish Massage
- Waxing
Languages
- English
Payments
- Cash
- Check
- Debit
- Mastercard
- Visa
Staff
John St. Laurent
Certifications & Memberships
What others had to say
2 stars Anonymous Featured review
I'm not a salon-regular kind of gal and usually dye my own hair, so visits like this are a treat. No kids for the afternoon, plenty of time to relax, and a gift card. What could be better, right? Please know that I've visited this place several times before and always had a good experience, so this time was just odd.
I was greeted immediately upon entry and escorted to my appointment right way. I was supposed to have a color consult and full color, but not a cut/trim. I was told two weeks before when booking that there was no time available for both. This was fine, but I assumed it was because the consult - which was highly recommended on the phone- would take a little while before a full color. I'd just book a trim later, no biggie.
The consult was all of two minutes. I sat in a chair and was shown three swatches and asked which I wanted. The lighting made everything look slightly purple, so I asked for more samples. I blame my own eyes, but really nothing looked quite right - everything had a greyish hue. My stylist was very nice and obliged, but I wasn't feeling like this was the level of consult the receptionist made seem like a must-have. There was no close look at my hair, no brushing or combing it for sectioning before setting to work. I was also very specific when booking and with the colorist that I did not want my silver-gray chunk to be colored. There was no look for a color-to-grey line, she just grabbed a clip and twirled up a chunk of hair and that was that. Once she got going, she was in the Zone - and so were my ears. They got brushed, too. The color was quickly brushed in close on top and flipped ONTO the grey, causing what is still a nice stripe of brown through the area. Definitely not the look I am going for. (more on that later.) She apologized and tried wiping it with a dry cloth, saying it wouldn't make a difference, but perhaps she didn't know I wasn't getting any more services that day. She kindly asked me if I wanted the color pulled through my hair, and I was confused because this was supposed to be a full color, minus the one spot. Maybe I wasn't specific enough when making the appointment? None of this was feeling quite right.
The color lounge was lovely and empty, so I used the Ponds makeup wipes in my purse to clean my ears.
Now to rinse! My nice lady was vigorous in rubbing my head and forehead down to my eyebrows and dye/lather got into in my eyes. A towel was offered and figured I'd give myself an eye rinse later when I could remove the rest of my makeup. Also, there seemed to be temperature issues (either very hot or very cold) at the rinse area - not her fault, but this should be checked out by management. I was sensing that she was now in a rush to leave.
I was led to a chair to be blow-dried. At this point, a younger girl came by to tell my lady that "X's timer went off and should be ready." But I'm X! And I've already been lathered and rinsed. Now I'm worried that I didn't process for the full time. I've done my own hair at home for enough years to know that timing is important for oxidization. She finished partial drying me and asked if that was okay. I agreed because I never fully blowdry at home and because my scalp started feeling warm. I asked her to remove the dye around my temples and forehead, but it wasn't really coming off. I was pronounced done and she led me around the corner but disappeared. If she was there when I returned to the front desk to settle up, I didn't see her. However, she was in her car leaving the parking lot before I even got to my car. It was at this point my scalp started itching and I knew I needed to wash my face.
A bit stressed, I called a different, nearby salon and asked if they had a moment, explaining the itching and now tingling eyebrows. I was fit in immediately and they rinsed my scalp, removed the line of dye from around my hairline and ears, used a clarifier to remove excess dye, dabbed a bit of color lifter on the gray, and gave me a trim.
In the future I will know to never book a salon appointment anywhere on a long weekend and that a dye job is best done at home to avoid excess stress or the use of a gift card.
4 stars Melissa W Verified customer
The day really was perfect! Service felt very personal and high quality and movement from each service felt seamless -- ... Read More
5 stars Anonymous
Great place! Spa experience is relaxing and everyone does a great job!
5 stars Anonymous
I always have a very relaxing and pleasant experience here. Everyone is cheerful and friendly. The spa itself is bright ... Read More
5 stars Elizabeth C Verified customer
Is wonderful service all the stuff is great
5 stars Maureen M Verified customer
I had a haircut by Derek and an express deep tissue massage from Dave. Loved them both
5 stars Anonymous
Jess C. is very professional and accomodating.
5 stars Michelle H Verified customer
Everyone was amazing, very polite and accommodating! My message therapist Erica was very professional, soft spoken and u ... Read More
5 stars Shelley D Verified customer
Lisa is fantastic! I wil not wait so long to come back to see her!
5 stars Karen B Verified customer
Excellent experience as usual. Jen T is the best & the salon staff is always so friendly & helpful. Jen & the team helpe ... Read More
5 stars Ginny S Verified customer
I book a facial monthly with Jessica C. She is a skilled esthetician with " healing powers". Book her early ...Her sched ... Read More
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