98.2% would refer friends and family to us

5 stars Customer since 2017

New patient. Great experience. Questions were answered and glasses ordered.

5 stars Verified customer

Very pleasant experience. Staff is very friendly and professional

5 stars Customer since 2006

Always caring and compassionate treatment with expertise and experience.

5 stars Customer since 2017

The front desk was very effective in answering my questions & scheduling a time for me as soon as possible to get a contacts prescription. I felt very taken care of by my nurse as I would ask a bunch of questions about any machine she looked at my eye under. She was very attentive to make sure I wasn't scared. Doctor Collins was very easygoing while testing my actual vision and made me feel very independent and I understood exactly what was going on. Plus she gave me great news!

5 stars Customer since 2006

I have been a patient at Innovative Eyecare (Dr. McQueen) for many years

and they never fail to impress me. Appt. times are met very closely, care is exceptional and all the staff are well trained. Thank you !

4 stars Verified customer

Overall, great practice. Front desk is cordial and efficient. Only thing that irked me about the visit is getting there ten minutes early, checking in, and then waiting for fifteen minutes while people who showed up after me are seen before me. From a customer perspective it's hard to understand why "on-demand" queuing isn't used once you check in (if you check in before someone else and the diagnostic equipment is open, why hold it vacant for someone who isn't there yet and then put them in to use it before the person who was there first).

5 stars Customer since 2017

Awesome!

5 stars Customer since 2017

It was a good experience.

5 stars Customer since 2006

I had a very pleasant experience when I visited Innovative Eyecare. The staff was friendly and courteous which set the tone for my visit. Dr Thai was amazing! She was patient and attentive and I could feel that she was genuinely concerned with my eye problems. I haven't been able to treat at your office for a number of years due to insurance issues. But I am so happy to be back with you all!

5 stars Customer since 2016

The Doctors and staff are verry frendly and knowlagable. However the prices on frames and lennes are verry high. Would defently recommend them for exams but get a prescription to take with you to get glasses else where.