Inspire is a lovely place in which to receive hair services. I can't speak for the skin services, since I haven't experienced them. I really like my "junior" stylist there; her name is Alicia but she is going on maternity leave soon. She is conscientious, takes her time, and does exactly what I request. The salon I used to go to in Erie (Halcyon) served its clients refreshments like fruit-infused water, hot tea, etc. which was really nice. If Inspire did this, I would have gladly given a 5-star rating. Even offering a small bottle or sip of water would be great!