My physician Dr. Glaesser is excellent. Good bedside, very professional, excellent knowledge. Her MA left a little to be desired. She wasn't unfriendly, just seemed uninterested. She never made eye contact with me and was very abrupt when giving me local anesthesia for the doctor to take a skin sample. It didn't hurt and I'm not afraid of needles, but for someone who is that was very unprofessional. I can only give the MA 3 stars. Sorry.