Many of us relied upon Irvine Pet Complex for basic veterinary care and even boarding; then came CHANGE .. indifferent and rude .. "The New Order."
I was horrified when I realized the "CHANGE," MANAGEMENT TOTALLY OFF THE WALL AND INDIFFERENT TO PETS AND THEIR PARENTS. We will never ever again make such a colossal error. A total display of failure to have adequately evaluated our beloved pet; to inform as to specifics of recommended diet, and a determined rude response to any expressed concern; instead a sense of organization of hostility to expressions of concern. "Dr Zillinger" is barely out of Veterinary "schoolin," which turns out to be CSU Davis, the only graduate school without a President holding at least a graduate degree; a management style encouraging nepotism, and systemic incompetence. The issues of Pet Families are HUGE; where to go?
I'm always happy to bring my cats to see Dr. Harner. The scared little "meows" on the way to the vet soon stop after they realize their destination! Dr. Harner has a great way with my cats, especially Jasper, who is in the process of shedding some pounds. Now that his "weigh-ins" have become a regular routine, I believe Jasper actually looks forward to his visits with Dr. Harner. I highly recommend Irvine Pet Complex, as the staff is friendly and it's a great place to board your fur babies when you go on vacation.
We started driving to Irvine from Long Beach over 25 years ago! Dr. Zarrelli was nationally known for the "show crop" and we had just purchased a show Boxer. Spike's ears were extraordinary and he was recognized as such in the show ring. About 12 years later, after a wonderful long life with Buddy, we purchased another show Boxer and Dr. Zarelli did Buddy's "show crop". Over the years, Dr. Zarelli seamlessly transitioned his practice to Dr. Harner. Yet another amazingly, devoted veterinarian. And now, after 13 beautiful years with Buddy, we have a new little rescue puppy, Starla. We've never considered looking for a local vet. Their staff, their professionalism, their caring concern, their responsiveness, their integrity and the culture that continues to grow at Irvine Pet Complex makes every mile worth the effort! Thank you for all the years of partnership and friendship.
Staff was super friendly and professional. I was able to check my pet in and out quickly with the front office staff, but the wait time in the waiting room was too long. Vet tech took too long to pick up and return pet.