My experience at this office was great. The management staff, hygienists, and dentist were all very kind, easy-going, and highly knowledgeable of their work. I would absolutely recommend this office to another person. However, the only reason it did not get 5 stars is because during the initial appointment scheduling process, it was not explained that I would have to return for the cleaning after the examination. I did not know that these were two separate services that were in different scheduling slots. It would have been ideal to have understood this scheduling distinction when arranging the initial office visit. I imagine that for individuals with less flexible jobs, that this could cause a lot of stress in how they would take the time off.