I came to this office out of recommendation of my old dentist but I was very disappointed. There was dental nurse who was new and being trained in some sense by a more experienced dental nurse. This dental nurse in training never told me when to open, bite down, or any instructions while doing the teeth X rays. I was working with her because I understand everyone goes through training but she made the X Ray process even more painful so I had to ask the experienced nurse to finish. I felt like the experienced nurse even seemed corncerned. I left with my mouth feeling sore afterwards. When I called to make my appointment I specifically requested an appointment with a certain dentist but was surprised to find after doing all my X rays that a different dentist had come in. No one was even aware of this mix up. Because I was coming on recommendation it was very important to me to get an appointment with this dentist. I am very sad to write this review but it is my honest experience.