J4 Automotive
Automotive
3 South Lane Avenue
PO Box 1648
East Helena,
MT
59635
(406) 227-8622
Mon - Fri: 7:30AM - 5:30PM
Sat - Sun: Closed
About
Our Motto "World Class Service with Montana Values" Our Mission to our customers "We are dedicated to providing the highest quality automotive repairs possible for a fair price in a friendly, hometown environment." "We will support the community where we live and do business by donating personal time and financial assets." Our Qualifications here at J4 Automotive, you can trust that only the most highly qualified technicians will work on your vehicle! Since our inception, J4 Automotive's technicians have been recognized over a dozen times for outstanding community and customer service. Our technicians have access to the most extensive training and the latest information in the automotive industry. Only ASE certified technicians are employed for all areas of services performed. To find out more about ASE certification visit www.ase.org. J4 Automotive is proud to be the first AAA Approved Auto Repair facility in the Mountain West region and the first ASE Blue Seal of Excellence.
Services
- 24 Hour Road Service
- AC Recharge
- Alignment
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Brakes and Mufflers only
- CV & Drive Axle
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Diesel
- Diesel Specialist
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Four-Wheel Drive Installation
- Four-Wheel Drive Repair
- Fuel Injection Diagnosis and Repair
- Fuel Injection Service
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Napa Autocare Nationwide Warranty
- New Tire Replacement
- New Tire Sales
- Oil Change Facility
- Oil Changes
- Passenger Tire Service
- Performance
- Radiator Repair
- Radiator Replacement
- Scheduled Factory Maintenance
- Serpentine Belt Replacement
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Tire Rotation & Balance
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Used Tire Sales
- Wheel Alignment
Languages
- English
Insurance
- Most insurance accepted
Payments
- American Express
- Cash
- Check
- Debit
- Discover
- Financing
- Mastercard
- Napa Easy Pay (Credit Card)
- Visa
Staff
Kit Johnson
Certifications & Memberships
4 stars ANGELA B Featured review
I always feel like I am treated with respect when I go for any kind of services. Being a woman, I don't always get the respect.
J4 Automotive replied:
Hi Angela,
Thank you for the fine comment. It's about respect for every one. I give it to my employees, they give to our customers, it goes around. I often get your comment from women. Many women know much more than they think and there are many men out there who know a lot less!
Happy Motoring!
Kit
5 stars KAYE I Verified customer
When explaining my situation to Eric, he took the time to get me in right away and have my car looked at. I appreciate t ... Read More
5 stars GARY & DIANNE B Verified customer
Very good! Each person was interested and helpful
J4 Automotive replied:
Thank you Gary, I appreciate the kind words, Merry Christmas!
Happy Motoring! Kit
5 stars THAD W Verified customer
Outstanding service and fair price. Thanks J4 for making a stressful situation better.
J4 Automotive replied:
Thank you Thad, glad we could help!
Happy Motoring
Kit
3 stars Anonymous Verified customer
My experience is similar to my experiences at most other shops in that it all depends on which technicians I get to deal ... Read More
J4 Automotive replied:
Dear Anonymous,
Thank you very much for your critique! I used it as a training/teaching item for my staff. We constantly drive home the fact that every job requires the utmost attention to detail and your review of us helps tremendously!
Happy Motoring!
Kit
4 stars THAD W Verified customer
Provided outstanding service, will use over and over again. Thank you
J4 Automotive replied:
Thanks Thad!
Happy Motoring! Kit
5 stars Anonymous Verified customer
Always professional and kind!!! Do a great job explaining to me what is going on and how to prevent it in the future. Ke ... Read More
J4 Automotive replied:
Thank you! I wish I knew who you were and I would email you personally.
Happy Motoring!
Kit
5 stars Anonymous Verified customer
Everyone was knowledgeable and courteous. They did they work they said they would and on time.
J4 Automotive replied:
Thank you, I appreciate your nice comments!
Happy Motoring!
Kit
5 stars JEFF L Verified customer
Total customer service. Excellent attitude
J4 Automotive replied:
Thanks Jeff! The attitude and culture of a business is reflected throughout every employee, and we work hard to hire the right staff so they will treat you well.
Happy Motoring!
Kit
1 stars JOE J Verified customer
I think this experience was the proverbial straw that broke the camel's back.
The phone calls I received throughout the ... Read More
J4 Automotive replied:
Joe J.
Thank you for your comments. We strive to do our best everyday and we care deeply about our service we give. I apologize if we did not hit the mark with your repair. Just like you, my employees also request to be paid for their work. When they diagnose a vehicle, it requires the use of all of their schooling and training, plus expensive diagnostic equipment that we obviously have to charge for. Unlike a furniture, clothing or mattress store, we sell time - our tech's labor - so we must charge for diagnostics. As for the parts prices, we mark up our parts (like every other shop in the industry) to cover the cost of warranty (which is 3 years/36,000 miles) and help keep our lights on and pay our staff.
Kit
5 stars YVONNE F Verified customer
Excellent, personable service thanks.
J4 Automotive replied:
Thank you Foy,
Your remarks are very much appreciated and I am glad we met your expectations!!
Happy Motoring!
Kit