Great experience! I had been to Jaazz before and the stylist looked through my info before I came in to become familiar with my history. When I showed him a picture of what I wanted, he explained what he could do and what would not be possible (my hair was a bit too short in the front to achieve exactly what I wanted). He also showed me the styling tricks to help me get what I wanted.
And the scalp massage was awesome! Worth it!