I spent most of the morning trying to find a dentist who could get me in for an emergency (filling fell out). My dentist, and several others couldn’t get me in for 2 weeks. In searching, I only had one requirement. They had to use the same or comparable product, as my now previous dentist, to numb the gum before the Novocaine injection. Other offices either didn’t use it or didn’t want to tell me. When I saw your ad, it listed EMERGENCY SERVICES. The lady I spoke with was wonderful. I didn’t get her name, but she didn’t rush me, she put me at ease and answered all my questions. We even researched the numbing gel together on the internet. She made a call to your Lexington office to confirm that you did use a comparable product and I was set. I may be 63 years old, but when it comes to the dentist, I’m like a 2 year old. This was the least stressful dental visit in my entire life. Dr. Woods continued putting me at ease, explaining the numbing gel and spray he would use, explained the procedure and often asking if I was ok. I am confident that I have found my permanent dentist. Thank you to everyone with whom I had contact, from the front desk, to X-ray, to the hygienist to the dentist. You have no idea how much I appreciated it. Many referrals coming your way.