What others had to say

1 stars Customer since 2015

I recently purchased a set of tires from your Mt Pocono location and the employees there were extremely rude. This not t ... Read More

5 stars Customer since 2015

Good service, timely and cooperative!

5 stars Customer since 2013

Great job!

5 stars Customer since 2014

Excellent and friendly service. Definitely coming back!!!

Jack Williams Tire & Auto Service - Mt. Pocono replied:

Thank you for taking the time to tell us about your recent visit to our Mt. Pocono location. We are glad to hear that our management team and staff are doing such a great job in providing you and all of our Jack Williams customers with excellent and friendly service.

3 stars Customer since 2013

Customer service is always Great but however every time I get an alignment on my car it's not 100%. I bought the 3 year ... Read More

Jack Williams Tire & Auto Service - Mt. Pocono replied:

Dana - I will contact the store and we will work something out that you don't have to take time to get the corrected. We can come to your place of work and get the vehicle, or you can drop the vehicle off on your way to work and we can take you to work and when finished drop your vehicle off to you. You should be hearing from them soon.

5 stars Customer since 2014

Thank-you great job

4 stars Customer since 2014

I would have given 5 stars but every time we go for service we end up waiting hours. This time 3 and a half hours wait ... Read More

Jack Williams Tire & Auto Service - Mt. Pocono replied:

Thank you for taking the time to complete our survey and providing us with your feedback. I apologize for the excessive time it took for a tire rotation and alignment on your vehicle. Sometimes it is hard to accommodate all of our customers as we would like. Please be assured we are doing our best to eliminate any unnecessary delays.

3 stars Customer since 2013

I always get great service from your staff & have never had an issue until I just brought my car for an alignment. I was ... Read More

Jack Williams Tire & Auto Service - Mt. Pocono replied:

Dana - We are so sorry for any inconvenience that we may have caused you, with having to come back to our Mount Pocono location twice after your initial alignment. Please be assured that we are doing our best to accommodate all of our customers in a timely manner.