1609 Airline Boulevard
PORTSMOUTH, VA 23707

(757) 967-8969

Mon - Tue: 8:00AM - 6:00PM

Wed: 8:00AM - 5:30PM

Thu - Fri: 8:00AM - 6:00PM

Sat: 8:30AM - 1:00PM

Sun: By appointment only

100.0% would refer friends and family to us

5 stars Verified customer

Once again the service was Excellent!!

5 stars Verified customer

Thank you for your kind service and excellent work. We can't tell you how much we appreciate all of your help in our "times of need" !

5 stars Verified customer

I would put you at one of the top if I have any trouble with any of my car as I will be back I like to thank you very clean place for auto shop

5 stars Verified customer

Great customer service! The prices are very reasonable.

5 stars Verified customer

jade auto is one outstanding repair shop they are second to none fine people to work with do not give you the run round

5 stars Verified customer

Jade is one of the few auto shops that will not try to just take your money, if they say its broke, then its broke. I enjoy the honesty

5 stars Verified customer

As always extremely pleased with the service provided and the price was outstanding!

5 stars Verified customer

Great service!!!

5 stars Verified customer

Kudos to Will. He was most helpful in my situation and went above and beyond to get my vehicle fixed. The entire staff was most accommodating (i.e. Pat, Brian and Nick). Thank you! Arthur, you have a great crew working for you!

Lisa-300 Chrysler

4 stars Verified customer

My experience with Jade Automotive was been phenomenal! A family friend recommended that I take my car to Jades Automotive and speak with Arthur. I will never forget my first experience. I had to have some extensive work done to my car. Arthur looked at my car and shared with me what needed to be done and the cost (That was scary). At the end of the repair, a few days later, I went to pick up my car. Arthur came to the customer area, sat down beside me and explained to what he had to do to the car. He also shared that there were some other repairs that needed to be done. Not only did he share about the other things that needed attention, Arthur assisted by prioritizing what needed to be done. I was so impressed by the level of customer service and the genuine concern regarding the well being of my car. My first experience was about 3 years ago and Jade Automotive is the only place that I take my car to be serviced.

Since that time, Jade Automotive added Tarence Curry to their front counter staff! Mr. Curry added another level of excellent customer service to the team. Mr. Curry made you feel welcome and very comfortable. He knew how to put a smile on your face and handle the business at hand. Mr. Curry’s, own uniqueness, created a very friendly environment in person and via the telephone! Mr. Curry’s was a great asset to your team!

Because of the awesome service, my son, my sister and my church currently use Jade Automotive to service their vehicles. For the most part, they have been very satisfied with the service and repairs that have been done. Jade Automotive was instrumental in assisting our church with getting our mini bus repaired. They put in a new engine and completing other repairs! When I’m asked, “Do you know a good mechanic”! Jade Automotive is the place that I recommend! It is my prayer that Jade Automotive will continue to be a place of Excellent Service and Integrity!

One more thing…..just last week, I was told by a shop that my aunt’s car needed $8,800.00 worth of repairs. I kindly said “Thank you” and took the car to Jade’s. The cost of the repairs was less than $2,000.00. Additional, Jade Automotive found things that did not need to be done that the other shop said needed to be done and found something that the other shop didn’t catch! Of course, Jade Automotive did the repair! Awesome Job to Jades Automotive!

By far Jade Automotive is the place to go. I recommend them all the time. It’s not that they don’t have opportunities, but their strengths are a far reach above the opportunities.