99.0% would refer friends and family to us

5 stars Verified customer

Troy at Jake's Automotive was very friendly, it definitely made them feel like a family business that cares about its customers. While waiting in the lobby, he answered lots of calls and although I wasn't really listening, he seemed to give really detailed and clear answers. Also, their estimated service time was pretty good.

5 stars Verified customer

We just moved to American Fork and we got a coupon from Jake's Automotive welcoming us to the neighborhood with a free oil change (up to 5 quarts). My husband took his vehicle in, which takes more than 5 quarts, not only did he get a free oil change but they stayed late to get it done for him and they didn't charge him for the extra quarts of oil. What great service! They are so kind!

5 stars Verified customer

They go above and beyond to ensure customer satisfaction. They are very knowledgeable and helpful.

3 stars Verified customer

My truck was in the shop for about 3.5 weeks from when I first brought it in for an estimate to completion of repairs. This is too long. However the work done seems to be good quality.

1 stars Verified customer

I brought my car in for a safety inspection and I was failed due to my emergency brake light staying on even when it wasn't engaged. I was quoted a price of $45-90 just to diagnose the problem. I was told I would have to preappove this amount up to $90 before even repairing the problem. I would also be charged a repair fee on top of this heavy diagnosis fee. I felt this was quite excessive. I chose not to repair my car here. I thought jakes was reasonable but when I took it to another family owned auto repair shop the total cost was $25. I am not returning to Jakes for service in the future. I recommend Carters auto repair in pleasant grove.

5 stars Verified customer

I feel like Jake's has always been upfront and clear, treated me fairly, and helped me save money when repairing my car.

5 stars Verified customer

It's great to have an auto mechanic you can trust.

5 stars Verified customer

I found the work to be outstanding, efficient and at a great price. Friendly service. Highly recommend!

5 stars Verified customer

I'd never bring my car anywhere else!

5 stars Verified customer

I appreciate that Jake set a time to pick up the car in between trips so that we didn't have to have the car there the next week when I would need it. He said they'd have it done for us at noon, and when we returned from one trip, we picked up the car at noon, as promised, and then headed out for our next trip. Jake has always done first class work. His pricing is always fair and reasonable. He's open and honest about parts and processes. No hesitation in recommending him to others for their auto mechanical needs.