I was called 6 times to confirm this appt. Maybe you have a high percentage of no shows? Plus, the annoying texts, which I finally did block. Then, Dr. Hatchett did very little of my procedure. Most of the work was done by two women, whom I don't know. I was at the office for 3 hours being worked on; for me, way too long. I had to reschedule my appt. because of a bad cold, so it was suggested that I do the crown and the cleaning on the same day. Bad idea.