95.7% would refer friends and family to us

5 stars Verified customer

I was pleased with the work done and the agreed time. It was ready when I picked it up.

5 stars Verified customer

Superb

5 stars Verified customer

It was a good experience

5 stars Verified customer

Malcomb has provided me with superb service on both of my cars.

5 stars Verified customer

James Madison Shell has been my mechanic shop for several years. Mo is an excellent inspector and lets you know what needs to be fixed immediately, and what can wait, and for how long it can wait. Andre and the other mechanics there very knowledgeable and explain what they are going to do and what they have done if I have any questions after service has been completed. Alex and the main cashier have always been very helpful and even provided me with a loaner car when I had my personal vehicle serviced there last week. This was very helpful and appreciated. Alex also helped me after my car had been serviced to note the source of a ticking noise inside the car, helping me discover that it was something in the inside blower fan that was causing the noise, and that it was no cause for alarm. This was very much appreciated, and I am thankful for the great team at James Madison Shell.

5 stars Verified customer

It was another pleasant experience as usual.

5 stars Verified customer

Excellent service by a team of knowledgeable and friendly auto technicians

5 stars Verified customer

Alex was incredibly helpful recommending but not pushing service.

5 stars Verified customer

great analysis and efficiency in handling my car. Also good price.

5 stars Verified customer

Great service, fair price, thorough explanation of service needed. Alex provided a loaner car. A+! Highly recommend!!!