Excellent!! (And I'm not easy to please). I was running late and not sure where I was going, and the address/direction feature on the phone system was a pleasant surprise and a big help. Reception greeted me in a friendly and timely manner, but not while on the phone with the window closed to maintain patient privacy while on the phone (which gives me confidentiality confidence). I also forgot my paperwork and wasn't given a hard time about that. The trainee (Max) was friendly and efficient and relayed information accurately to my doctor, which had Dr. Dunn well prepared for our first meeting. These men are professional, courteous, and respectful. I haven't had a gynecologist in many years, and this team of professionals have my complete confidence for my ongoing care.