97.2% would refer friends and family to us

2 stars Verified customer

I've gone to JB for the past couple of years for a variety of work. I will say that the oil change with "tire rotation" is a bit of a farce. I had one tire on my truck that had uneven wear and asked that the tires be rotated when completing my oil change. Not only was it not completed on that service date, it was also not completed on several other oil changes. I ended up selling the truck, so I didn't push the issue, but you should uphold your promise of tire rotation if that is what is supposedly included in the service.

JB Auto C.A.R.E. replied:

Thanks for bringing that to our attention. I will discuss with my team members. I wish we had more info on you so I can see what happened and who worked on it. We do actually rotate the tires on the oil changes. However if the tires treads are worn we will recommend tires. We want to leave the best tires on the front if thats the case.

5 stars Verified customer

Service at JB Auto is excellent. I feel very comfortable going there as a woman and feeling as though I am being treated fair.

4 stars Verified customer

I trust the mechanics at JB Auto.

5 stars Customer since 2013

The A/C compressor was replaced in a professional and timely manner. My experience was very positive , as it has been in the past.

5 stars Customer since 2012

Top notch as always, they got me in and out same day even though I had a list of problems. Free shuttle service. Great job Bill.

Thank you

5 stars Verified customer

Great service as always. I always bring my car to JB. Great work, friendly, always done in timely manner.

5 stars Customer since 2009

Received sensible advice prior to a trip. Parts came in so I could get the work done next day. Although the wait for repairs was a little longer than I'd anticipated; as always, this was a pleasant experience.

5 stars Verified customer

Everyone is always so great here......I never feel like I am being taken advantage of!

5 stars Customer since 2011

I was very impressed with the reasonable pricing and excellent customer service I received at JB Auto! Their technicians were courteous and professional throughout my entire appointment. They made adept recommendations about what services my vehicle needed, and took the time to discuss the associated costs with me so there were no surprises when I received my bill.

5 stars Verified customer

I called in hoping to make an appointment for the next day and was able to get in at the time I wanted. The staff was very polite and professional. I was given a quote for the price of the service and time it would take to complete and got my car back on time and under budget. I will definitely return