I go to J.Con often - maybe every 3-4 week for the last 10 years. The service is always great, and the staff are always warm and helpful.
I'm writing a review this time because my recent experience showed me why I keep coming back. Emily, whom I have been seeing for years, was so understanding and accommodating when I came to her with a problem. Someone else had done my color (when Emily wasn't available), and it didn't come out right. After a quick consultation, Emily was willing to fix it. She quickly found a space for me in the schedule and redid the color without a complaint. AND it looked wonderful! She builds trust with her clients and that is so valuable.