93.4% would refer friends and family to us

5 stars Customer since 2015

It was an amazing experience every time I go there good service thanks!! Will definitely recommend to anyone !!

5 stars Verified customer

The salon runs very well. With appointment I never had to wait, the product are top quality and my hairdresser is super.

My only comment is about pricing. I wish clients got discounts on the Kerastasse products we buy buy at the salon. The services are also expensive. I would come more if it was a bit more affordable. I recommend this place to anyone who is looking for quality

3 stars Customer since 2013

its funny place. my most recent experience is a stylist took me and then changes half way thru since someone asked specifically for her.

its rude and annoying. if a stylist waiting for her client, should not be taking other clients just in case

The receptionist is lovely though.

Jean-Claude Biguine Salon - Madison replied:

Hello Tanya,

We are sorry you feel this way, but the receptionist did ask you if you would mind if after your shampoo another stylist would take care of you. You very nicely accepted, and we appreciated it. This was only to accommodate a client who was requesting the stylist who was washing your hair, and since you had not requested anyone in particular, we looked into this option. It would have been the same situation if you had an assistant wash your hair: you would have had two different people take care of you.

We try very hard to accommodate all clients, with or without appointment, and would have never proceeded if we had known you did not feel this was acceptable.

We truly apologize for this inconvenience. I will email you privately so we can remedy this rapidly.

Thank you.

5 stars Verified customer

Great staff. Accommodating in getting an appt. Orlando is a fantastic stylist; knows my hair and how to cut it.

Jean-Claude Biguine Salon - Madison replied:

Thank you for taking the time to write a review about your experience at Jean-Claude Biguine.

Orlando is very talented and professional as well.

Hope to see you soon at our salon!

5 stars Customer since 2013

Consistently good service.

Jean-Claude Biguine Salon - Madison replied:

Thank you Anita for taking the time to write a review, and trusting us with your hair. We hope to see you soon again at Jean-Claude Biguine for another awesome experience!

5 stars Customer since 2015

I have been a client for years. The stylists are amazing. Adele cut my hair and gave me a great cut and blow out. Will be back next week for color. Highly recommend this salon.

Jean-Claude Biguine Salon - Madison replied:

Hello Maria, Adele is an outstanding stylist and colorist! We do our very best to give excellent high quality service.

Thank you for sharing your experience! See you soon for your color!

5 stars Customer since 2015

As usual, an excellent haircut plus wonderful respect and kindness

Jean-Claude Biguine Salon - Madison replied:

Hello Betsey, thank you so much for sharing your great experience with us! We do our very best to give excellent high quality service to our clients! We look forward to seeing you at the salon!

5 stars Customer since 2019

J'ai profité de mes vacances à New-York pour me marier dans cette ville. A cette occasion, je souhaitais me faire coiffer, c'était un peu stressant pour moi car je ne maîtrise pas parfaitement l'anglais, et que j'avais peur de ne pas bien me faire comprendre par rapport au chignon que je voulais. J'ai contacté Jean-Claude Biguine car j'avais lu sur internet que des membres du personnel parlent français. J'ai écrit mon premier mail en anglais et Sophie m'a très rapidement répondu...en français ! Elle a su répondre à toutes mes interrogations et m'a rapidement organisé mon rendez-vous pour le jour J à l'heure qui m'arrangeait avec Marine, une coiffeuse française. Je suis partie à New-York l'esprit serein. Une fois sur mon place, Marine a su se montrer à mon écoute et efficace pour me faire un superbe chignon de mariage qui a rendu mes photos de cette journée encore plus belles. Je recommande vivement ce salon car le personnel est très professionnel, serviable et à l'écoute des désirs de ses clients.

Jean-Claude Biguine Salon - Madison replied:

Merci beaucoup pour ces gentils mots Sylvie! En espérant vous revoir à New York bientôt!

5 stars Verified customer

It was my first experience and definitely not my last. The salon is spotless clean, the staff extremely friendly, there was no wait time. Mala was very professional and gave me a superb haircut - exactly what I asked for. She is very talented and clearly well trained. It is a great place and I highly recommend it!

Jean-Claude Biguine Salon - Madison replied:

Thank you so much for sharing your great experience with us. Mala is an outstanding stylist and colorist! We know time is valuable for our clients, so we do our very best to give excellent high quality service! We look forward to seeing you at the salon!

4 stars Customer since 2015

Went back after letting my hair grow too long because I didnt know what to do with it! My stylist was Fatima and I love what she did. After looking at pictures I brought she gave me good advice on my new style and I'm really happy with it. It's a wavy bob I can wear wavy or straighten. I'll be back soon and might get a even more adventurous :)

Jean-Claude Biguine Salon - Madison replied:

Hi Jennifer,

Thank you for sharing your great experience! Fatima is an outstanding stylist and colorist! We do our very best to give excellent high quality service.

We recommend to make the appointment in advance but we also accept walk-ins. Looking forward to seeing you soon!!