George took care of my appointment and after I told him my vehicle problem, he already knew what the cause of it. He explained it to me the scope of work in detailed and rough estimate of how much it may cost. During the work, he gave me an update of the process and explained the root of the diagnosis. Based on my previous services from them, every services, it always took only one shot and they fixed the problem. And luckily, the last service I had, I got a big discount because of the reward card. And they follow up the condition of the vehicle after you drove it a couple days.