98.5% would refer friends and family to us

5 stars Customer since 2015

Jeff’s has always come to the rescue on all of our cars auto needs. The staff is so customer focused. The work they do is excellent. I’ve recommended them to friends and family and they too agree on the excellent service they’ve received at Jeff’s. Convenient, great service and professional team.

5 stars Customer since 2017

I can recommend Jeff's Auto Repair-Sandpoint without reservations. The service has been exceptional and the repairs done on time and within the budget proposed before the repairs began. Steve and Brandon are excellent service managers and look to our needs with our 3 older cars. The shop did a great job with my restored campervan when other shops including the local Ford dealership refused to work on the vehicle.

Jeff's Auto Repair- Sandpoint replied:

Jay, Thank you for the kind words. We enjoy having you as a customer.

5 stars Verified customer

The guys at Jeff's went above and beyond in getting my old car's gas gauge to work. There was a series of bad parts but the guys hung in there and got it done.

Jeff's Auto Repair- Sandpoint replied:

Thanks Brian!

5 stars Customer since 2018

Friendly, efficient, flexible

1 stars Customer since 2019

I have been coming to Jeff's Auto for 2+ years because it is conveniently located. However, I have finally had the last straw and will never come back due to the poor customer service. I do not feel like I am ever listened to when I ask questions, I am talked down to, and no one takes responsibility for their actions/mistakes. When confronted, I was told it was part of a "direct personality" - this is not an excuse to be rude or disrespectful to paying customers if your job is to provide customer service. Very dissapointed.

5 stars Verified customer

I had two cars in last week and I am very satisfied with the work done. I will continue having my cars taking care of at Jeff’s

5 stars Customer since 2021

Provides prompt feedback and detailed cost estimates, and was very helpful discussing what work needed to be done soon versus preventative maintenance.

Jeff's Auto Repair- Sandpoint replied:

Lucian, Thanks for the kind words.

5 stars Customer since 2012

They pay attention to the details I haven’t a clue about!

Jeff's Auto Repair- Sandpoint replied:

Phyllis.

Thanks for letting us help you maintain your vehicle and thanks for the 5 stars.

5 stars Customer since 2015

Love these guys! They are honest and fair and do their best to find the best deal that works for me.

If you are not taking your car to Jeff's Auto, all I say is why?

4 stars Customer since 2004

did their normal good job

Jeff's Auto Repair- Sandpoint replied:

David. Thanks for letting us know!

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