98.5% would refer friends and family to us

5 stars Verified customer

The guys at Jeff's went above and beyond in getting my old car's gas gauge to work. There was a series of bad parts but the guys hung in there and got it done.

Jeff's Auto Repair- Sandpoint replied:

Thanks Brian!

5 stars Customer since 2018

Friendly, efficient, flexible

1 stars Customer since 2019

I have been coming to Jeff's Auto for 2+ years because it is conveniently located. However, I have finally had the last straw and will never come back due to the poor customer service. I do not feel like I am ever listened to when I ask questions, I am talked down to, and no one takes responsibility for their actions/mistakes. When confronted, I was told it was part of a "direct personality" - this is not an excuse to be rude or disrespectful to paying customers if your job is to provide customer service. Very dissapointed.

5 stars Verified customer

I had two cars in last week and I am very satisfied with the work done. I will continue having my cars taking care of at Jeff’s

5 stars Customer since 2021

Provides prompt feedback and detailed cost estimates, and was very helpful discussing what work needed to be done soon versus preventative maintenance.

Jeff's Auto Repair- Sandpoint replied:

Lucian, Thanks for the kind words.

5 stars Customer since 2012

They pay attention to the details I haven’t a clue about!

Jeff's Auto Repair- Sandpoint replied:

Phyllis.

Thanks for letting us help you maintain your vehicle and thanks for the 5 stars.

5 stars Customer since 2015

Love these guys! They are honest and fair and do their best to find the best deal that works for me.

If you are not taking your car to Jeff's Auto, all I say is why?

4 stars Customer since 2004

did their normal good job

Jeff's Auto Repair- Sandpoint replied:

David. Thanks for letting us know!

5 stars Customer since 2020

We were in need of a quick turnaround for a car inspection appointment in order to buy . They made it happen even when they were fully booked. Thanks for the great service and for finding a spot when time was of the essence!

5 stars Customer since 2021

Always straight-shooters on what needs to be done, frank about scheduling and efficient once work is begun. Negotiated a difficult fix with a warranty company for me, and have fixed up exhaust system and A/C issues on 2 vehicles for me now.

Jeff's Auto Repair- Sandpoint replied:

Jonathan. Thank you for bringing your vehicle to us and letting us help you navigate a difficult situation.

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