My experience with Dr. Kim and her staff has always been good. While no one really wants to get a cavity filled or have any other dental procedure done, if there is a friendly and attentive staff and the doctor, or in this case hygienist, it makes the entire experience that much better.
My latest visit was for a deep cleaning and I was nervous about what I would be undergoing. But the procedure performed by the hygienist was explained thoroughly and she addressed any concerns I might have had. Overall, the staff was great and the procedure was nowhere near as bad as I thought it would be.