I was disappointed. I wanted blonde and left with the same color. I asked prior if could give me blonde highlights and I was told yes. I make the appointment and then I was told no. My hair is the length of a men, I see men with platinum blonde hair, I don' understand why I couldn't of had it done... I was very disappointed.
Sorry you are disappointed , however we told you we could give you a blonde color but that there was a possibility of it having some gold in it. Your hair was very fragile and we didn't want to loose the integrity of your hair by leaving the lighter on to long. You had said you wanted white platium blonde highlights with no gold what so ever. We felt that with your hair it needed to be done in stages. We are very sorry we couldn't accomadate you and give you want you wanted. Your hair just isn't strong enough for that type of service all within one sitting.