I have been a client of Jens for several years and still every time I come to see her she will take the time to discuss my likes or dislikes of my hair. She always asks if there are any issues or any changes I would like to talk about. I found that usually once you have a hair stylist for a while they just do the "usual". She also nailed my blond color. I get many compliments on it. Thank you Jen.