Something new when I visited Jen's this time. Jen is always coming up with great ideas to allow her guest to have the best experience possible. I don't know about you but have you ever had anyone style your hair perfectly but when you try to do it yourself you can't remember exactly the steps your stylist took to create that masterpiece. Well guess what...you won't have that problems at Jen's. She video taped the entire time she was styling. Now I can see how she holds the brush, how close is the dryer, how long does she hold it, the list goes on. I am so bad at recreating her wonderful styles I am surprised she didn't think of it sooner....lol. Once again if you care about the health and look of your hair and if you have the right style that compliments you the best then give Jen's a try. You won't be disappointed and if it is not exactly what you were expecting, than speak up because they don't want you to leave until you are completely satisfied!!!!