I was delighted with my pedi results even though my appointment was 30 minutes late. Unforeseen events do happen, and I was not in a rush Saturday. I would of felt different if I'd had back to back appointments. Suggestion: when taking nail appointments ask if the client has gel polish to remove, if so put a longer time slot in for that client to keep everyone on schedule. Thank you Doreen for your TLC and making my feet lovely again!