98.2% would refer friends and family to us

5 stars Verified customer

Another great experience at Jim's Auto! As always, their high quality work was delivered on time and on budget. Our family would not even consider taking our vehicle anywhere else but Jim's. Without question, our family's experience has been that Jim's Auto is much more affordable and far more reliable than any "service department" located within any "dealership" in the Sheboygan County area. We always tell our friends that once you give the folks at Jim's a shot at working on your vehicle, you'll never go anywhere else again!

5 stars Verified customer

I've always had great service here. Everything gets done well and quickly and they do a great job explaining what needs to be done and why so that I'm comfortable making decisions about the repairs.

5 stars Verified customer

Always great service....I recommend Jim's whenever car service is mentioned.

5 stars Verified customer

Fast & Excellent Service!

5 stars Verified customer

Another on-time, affordable, and high quality experience at Jim's Auto! Our 2000 Ford Explorer now has 310,000 miles on it - yes you read that right, 310,000 miles - it is still safe and dependable transportation thanks to the attention-to-detail care and maintenance it receives from Joe, Jim, Lee, Dave, and everyone who works at Jim's. They treat our vehicle as if it were one of their own, and they have never done anything but bend over backwards for us and provide us with trustworthy advice, e.g. fixing the things that need fixing, but not running up a big repair shop bill when it is not necessary.

While the team at Jim's Auto obviously has all of the latest technology in their shop, their commitment to outstanding customer service is "old school" in every flattering sense of that phrase. The bottom line is this: They say exactly what they are going to do for a specific price, and then they actually do exactly what they said they were going to do for that specific price...sounds simplistic, but in this day and age of the strategy to "add-on" or "sell up" that occurs in so many repair shops and dealerships, I find the "old school" approach at Jim's to be incredibly refreshing! Thanks, guys...keep up the great work!

5 stars Verified customer

prompt service & repair!

5 stars Verified customer

We were able to get an appointment within a couple days of calling and the work was done promptly.

5 stars Verified customer

Jim's Auto Service treats me my like my best friend.

You can always count on them for great service.

5 stars Verified customer

I can trust Jim's to fix what needs fixing and we won't over charge or make additional cost for me

5 stars Verified customer

Center was neat and orderly, bathroom was clean. Service cost what I expected and was performed at a time that was convenient for me.