I really enjoyed my Zen experience at your spa. I felt a little rushed between appointments and wished I would have scheduled more time on the front end to steam and relax before my facial (which was terrific, by the way). Then, after one of the best massages I've received (by Christine), I had hoped to shower, get dressed and do my hair before my manicure upstairs. Manicure was just fine, but I wished I would have scheduled more time between massage and manicure to get ready, that's all.
Small thing: the lower level seemed rather cold to me. Waiting room especially. Might be a good idea to get more space heaters down there. Just didn't feel cozy as it should.
Aside from all the logistical stuff, I ADORED my experience and will be back to experience more in the months ahead.