113 East Market St.
New Albany, IN 47150

Mon: Closed

Tue - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.8% would refer friends and family to us

5 stars Verified customer

Bri did a great job with my hair! She always listens to exactly what I want and delivers perfectly!

5 stars Customer since 2020

Great environment. Leslie is a great stylist.

5 stars Customer since 2023

Courtney is a doll and I left looking and feeling fabulous.

She is awesome!

J Nicolle Salon and Spa replied:

Thank you so much for your compliment!

5 stars Verified customer

Ann cut and styled my hair as requested and worked with me for the result that I was looking for.

J Nicolle Salon and Spa replied:

Thank you for sharing your feedback! We appreciate you.

4 stars Customer since 2021

Today it was cold, very cold in your salon I would highly suggest figuring something out on how to deal with this. I do not want to use your blankets and get hair dye on them. Black blankets would make more sense. Anymore when I come to my appointments I feel rushed because there’s someone next in line waiting for my seat, which I understand is great for hair stylists but allowing more time for services would be nice for the prices we are paying. I called in advance for All Over color so that there would be enough time. I have been coming her for a couple years and I have thick hair so maybe add that to my account as a notice so that additional time is added. The next person in line had a small child with her who was needing to be fed and I’m sure she allotted time for her service and her baby to be fed as I am a mom and totally get this. Because I have thicker hair it took more time and her baby was cranky. The next person was put into the seat while she was still buckling her child in the car seat and making a bottle on the side. I’m sure she felt rushed and out of place having to do that. The makeup station up front near the first salon chair should be moved as it is in the way completely also adding to the mom feeling like she had no place to go. I am ok with someone else finishing my hair to allow for more services to be accommodated, lady who did this for me this last time was awesome!

Adding a changing table would also be a great idea in the restroom so those who need to bring a baby have a place to change them. I know bringing children is frowned upon but sometimes you have to do it. You can do without the table in the restroom or add your supplies to a changing table. I thought the sign in the bathroom on how to properly wash your hands was hilarious because ain’t nobody spending 20 seconds in ice cold water from that faucet! I know it’s an old building, I get it the charm is nice, but for a high end salon I feel like some maintenance could improve the overall experience. My hair is always taken care of properly and I’m satisfied that’s why I keep coming back.

J Nicolle Salon and Spa replied:

Stephanie, thank you for taking the time to share your feedback. We are happy to hear you love your hair results. I will share a little secret that we have been working on a new location in the near future:) It is very close to our current location. We provide the heated blankets and infared heater in the processing area to add to guest comfort and use. Our stylists are in demand and guests tend to arrive early for appointments which we appreciate. We never want you to feel rushed. We do offer our spa rooms for mama's to use when they are in salon. The particular guest you are referring to was offered a room for her to change her baby and fix a bottle. She did use this room to change him. We feel that it is much more comfortable then the bathroom. Although the cryotherapy in the bathroom can have added health benefits, we have contacted a plumber to aide in addressing the cold water on very cold days in our back bathroom. We very much appreciate all feedback so that we may continue to always better our experiences!

5 stars Customer since 2017

My stylist is Jessie and she is the very best, she is so fun to talk with and also very kind and considerate, and always wants to make sure her clients are satisfied and happy with their results. i love to to this salon and would never change.

Great snacks also.

when Jessie was out on maternity leave Courtney was my stylist and she was also great!!! i would highly recommend either one of them. Great experience always!

5 stars Customer since 2020

Always a great experience..super friendly and professional

J Nicolle Salon and Spa replied:

Christy, thank you so much for sharing this wonderful feedback. We appreciate you!

5 stars Customer since 2020

Courtney is so calm and chill and does a great job every time

J Nicolle Salon and Spa replied:

Thank you so much for your compliments for Courtney!

5 stars Customer since 2017

I have been to see Courtney twice for hair cut and color, she did a great job and is very personable.

J Nicolle Salon and Spa replied:

Thank you so much for sharing this!

5 stars Verified customer

Alwats knowledgeable and friendly staff.

J Nicolle Salon and Spa replied:

Thank you so much!

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