92.7% would refer friends and family to us

2 stars Verified customer

I had my car in as recently as 11/3/21 to check on the new brakes installed at your shop in July or August. Since the new brakes were installed I've been having a screeching sound when braking in the early stages only each time the car is driven. This has continued since the brake installation. I called the shop about a month ago about the problem and was told that it was likely due to glazing and to brake 'hard' a few times and that should take care of it. I did and it didn't. So, I took the car in yesterday. After inspection I was told that everything was fine and the screeching was due to the ceramic pads and that's just they way they are. I have trouble believing that everyone that has ceramic brake pads has to put up with the screeching sound every time the car is driven...just doesn't make sense to me. I have since asked everyone I have talked with (from all over the country) and no one else has experienced this problem.

5 stars Verified customer

As always they did a good job.

5 stars Verified customer

Very professional. Scheduled an appointment and work was done on-time. Very convenient as well.

5 stars Verified customer

The service was excellent from to finish!

5 stars Verified customer

Always a great experience at the Carmel location. You guys take great care of my car!

5 stars Verified customer

Awesome! The guys there are so friendly and not intimidating at all. Great prices and great service

5 stars Verified customer

Easy, fast

5 stars Verified customer

Great service on Saturday at Joe's Auto Service/Big O Tires in Carmel, IN. I recently purchased a new-to-me Hyundai Elantra with road noise that I suspected was related to the tires. After rotating and balancing the tires the road noise was significantly less pronounced. I'll be back. Thanks!

5 stars Verified customer

Friendly, courteous, professional. We’ve had them service all our cars for years. Great job!

5 stars Verified customer

This was a great place. Helped me out so much and the price was pretty decent as well! Garret, the guy who helped the most was so nice! Would definitely recommend!!

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