I made an appointment to drop my truck off for an oil change and tire rotation. When I dropped it off, I asked if they would call when it was ready. The said they would. They said they would. Two and a half hours later they still hadn’t called so I went back to see when it was going to be done. When I got there it appeared to be done so I paid and went on my way. Later, I noticed that they hadn’t put the reminder sticker in the window so I checked the receipt to see if the recommended mileage for the next oil change was on there. That’s when I noticed that they hadn’t done the tire rotation.
So, why make an appointment for service if it’s going to take 2.5 hours for a simple oil change. And, they didn’t complete the work that had asked for.