92.7% would refer friends and family to us

5 stars Verified customer

Quick and easy to work with Dion did a fantastic job and was very polite and kept me informed

5 stars Verified customer

Reliable, customer-focused and fast! GOOD FOLKS!

3 stars Verified customer

Have been going to Joe's since he started on old meridian street. I use to trust them to look out for me and talk to me about what was needed and the best way to do it. I have to say like many companies that are changing and do do not have the same staff I no longer trust them to have my best interest in mind. There have been services that were suggested and I later found out from another mechanic weren't needed. Glad I did not consent to the recommendations. I feel like now I am showing up as a dumb woman, who of course doesn't know anything. I will be hard pressed to return even for an oil change.

4 stars Verified customer

They fixed what I scheduled for but unfortunately performing service before checking cost with me

5 stars Verified customer

We love this place. It is the only place we will take our cars. The staff is great and honest.

5 stars Verified customer

Great

5 stars Verified customer

They kept me informed throughout the day. My brakes were fixed in a reasonable time and they even gave me a coupon to use!

2 stars Verified customer

I made an appointment to drop my truck off for an oil change and tire rotation. When I dropped it off, I asked if they would call when it was ready. The said they would. They said they would. Two and a half hours later they still hadn’t called so I went back to see when it was going to be done. When I got there it appeared to be done so I paid and went on my way. Later, I noticed that they hadn’t put the reminder sticker in the window so I checked the receipt to see if the recommended mileage for the next oil change was on there. That’s when I noticed that they hadn’t done the tire rotation.

So, why make an appointment for service if it’s going to take 2.5 hours for a simple oil change. And, they didn’t complete the work that had asked for.

5 stars Verified customer

They were very timely and quick and doing my oil change and tire rotation. I have always trusted Joe’s for the best auto repair and maintenance for over 15 years.

3 stars Verified customer

The "change oil soon" light was still coming on after the check up & oil change. My tire pressure was still low with an alert for the left driver's side. Then when I got home, my husband put air in the tire himself and he also found a nail in the tire (causing a slow leak) of which was not noticed during the oil change & inspection appointment. I've always had good service before but they were obviously busy and short staffed.

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