97.8% would refer friends and family to us

5 stars Verified customer

Jake and the crew did a great job installing my snow tires. A pleasure to deal with Joe's Auto shop, I will be back for more tires in the future.

5 stars Verified customer

They were very friendly, serviced the car as requested and did so in a timely fashion.

5 stars Verified customer

Highly recommend for your auto needs

3 stars Verified customer

Due to there being an issue beyond their control my car was not completed at the time planned. Also I believe they didn't complete what I asked for but per usual, very friendly always ready to fix any mistakes

4 stars Verified customer

First time customer. Standard pleasantries at the desk. No problem with the work.

5 stars Verified customer

The service was prompt, in fact faster than expected. Enjoyed chatting with the store manager.

5 stars Verified customer

Thanks for the fast, friendly service!

5 stars Verified customer

fast and courteous service, took time to answer my questions.

2 stars Verified customer

They originally tried to sell me tires that weren’t even there and then it took them almost 4 hours to do what they said in 1 hour and they even tried to get me to pay extra for something I didn’t ask for.

1 stars Verified customer

When I called to book an oil change and tire rotation, Jake was friendly and helpful. The price was competitive. The service was fast. However, on the way home the TPMS light came on. I called and talked to Jake who said it was my fault, I probably ran over a nail on the way home. I immediately took it to another shop to check the tire pressure which was fine. This shop said after tires are rotated the system must be recalibrated. Guess Big O Tires doesn't know that and would rather blame the customer. It was an easy fix.