Considering this is a child, with a Sensory Processing Disorder/Aspergers - it would've been more professional if she would've taken time to actually explain what she was doing step by step before hand (as she said she was going to do). Also as Keelie's mom, I know how to console her and I should be allowed to try and comfort her. Having a rather heated discussion with me above Keelie was not the way that it should've been addressed. After years of trying to get Keelie comfortable with having her teeth cleaned. One MAJOR set back at having some work done, and now she NEVER wants to go to any dentist again. So thank you for the huge set back and all the work that I have to try and get back. Dr Shockley made the mistake of comparing all 17 years of practice as each patient as the same. Well the difference is - Each patient, especially Each Autistic child is a stand alone case. Maybe just maybe she needs to take some courses and learn how to deal with these types of patients a little more delicately. I'm not impressed how my child was handled. If we hadn't just changed dentist, we would be changing again - I am that displeased with her.