It was fantastic. I took my 11-year old that hates getting her hair brushed for a cut and to dye it a fun pink color at her ends. She was excited but very nervous. Mary took great care of her and made it a fun, relaxing, and exciting experience for her. She can't stop talking about it and LOVES her hair. We will definitely be going back there as my daughter's hair is thick and hard to manage and having a professional also to encourage her to brush and take care of it make it totally worth it. Plus they were open on Sunday!! Woop woop! the weeks are jammed packed so that is how I found this place!