I went to this salon based on a recommendation, for a blonde balayage. The stylist placed color over the grow out and previously dyed hair causing there to be two very different colors on the front strands of hair. See attached image. At the appointment I expressed that I did not like the way the color turned out on my hair. The colorist said they could not promise to make the colors match on the strands of hair. Following this they continued to try and tell me that it looked good and show it to me in different lighting. I followed up asking for a refund. Which caused the colorist to become upset and claim that they did good work and that the previous coloring was not their fault. I informed them that I was not implying the previous color was their doing, rather that they caused the strands of hair to be discolored rather than match. Then they said I could come back in and they would fix it. This salon is over an hour away from me, and in-person this colorist said that they couldn't promise the color would match. After experiencing these events I did not want to go back. In the end they paid me back the tip only and proceed to offer me discounted rates. All after I said I was not coming back in. I do not recommend this salon.

100% would refer friends and family to us