5 stars for Cindy, she did a great job as always. Please adjust this rating in the system for her as 3 stars isn’t indicative of her performance.
0 stars for the hair washer, I left with wet hair and realized when I got home that she did not fully wash the product out. It was all matted on the top of my head. I had to wash my hair twice immediately as I wasn’t sure if it was the dye or the shampoo/conditioner. Whatever it was, my scalp has been very irritated since.
Thank you for your feedback. It is very important to us.
Our assistants are in training and we apologize for the situation you encountered.
It will be addressed with our assistant staff.
We would love to treat you to a Kerastase Fusio dose conditioning treatment on your next visit. We will mark it on your account.
We hope to see you soon.