I hadn't been to J.C. salon in years. Always found the whole setting pretentious and the owner not customer friendly at all. In addition, whenever I found someone who cut my hair to my liking, they were gone a few months later. I decided to try again today and despite all the pitches the staff is required to impart on the clients, I left with exactly the haircut I wanted. I was assigned Mariel and showed her the photo I wanted to duplicate. After the wonderful shampoo/head massage by Claudia, Mariel went to work creating the cut I wanted to a T!!! She was not overly chatty, listened to my concerns, cut my hair wet, and then perfected it when dry. I am super, super happy not only with the cut but with Mariel's professionalism and calm manner. I will definitely return to Mariel at JC and highly recommend her.