Erin is courteous, attentive and a very talented stylist. My hair always looks great when I leave Josephine's. I opt for pre-paying online, and as Josephine's stylists do not accept tips, my visit is really easy and I can be on my way. They also don't try to push hair products on you, but are very knowledgable when I ask them to recommend a product I would be interested in. All in all, this is a very convenient location in the heart of Rice Village with impeccable service. I've been a customer for years and will continue to go there.