100.0% would refer friends and family to us

1 stars Customer since 2021

My son’s last appointment was not a good experience. The Orthodontist assistant replaced my son’s rubber bands that adjust his bite and they moved the hooks and didn’t not inform him of this. Once we left he tried to put on his rubber bands for 30 minutes and was unsuccessful. Why didn’t she have him put them on while he was there? This should be common practice! So we took him back to the orthodontist the same day ( a total inconvenience) We explained my son having difficulty with the rubber bands, which he never had before. Well, this is when we were told she moved the hooks and also gave him the wrong size rubber bands to use. This is not acceptable! The Orthodontist himself should see patients more often himself rather than his assistants each visit. My daughter had braces with another orthodontist and he was the one that made adjustments each time. I understand having help but he should check patients himself every other month at the least!!

Another gripe I have with this practice is the billing and payment plans. On 2 occasions I was asked to make double payments over my original payment plan I was given when I signed the contract. They told me they didn’t know why this was showing up and I told them this was not the agreement I was given They told me I would have a new payment and accounting would contact me. Well I never heard from them it’s almost been a month and I even called twice about this matter and asked for a return call, no response! I wish I could go somewhere else but I have my son’s treatment invested here unfortunately! I wouldn’t recommend this practice to anyone!

5 stars Customer since 2018

Extremely efficient assistance.

5 stars Verified customer

Great service!!!

3 stars Verified customer

He has a lot of patients but clinic hours are only 2 days a week. Most of the time waiting area is always full. Appointment time is not followed

I’ve seen staff not doing hand hygiene when they take off their gloves and in between patients

4 stars Verified customer

The dental assistant was very helpful in explaining

The procedure and the process.

The receptionist is not too friendly. She needs to be a little more personal with the patients.

5 stars Customer since 2019

Professional and friendly

5 stars Customer since 2020

I love Dr. Kunnel! He's very caring, and his office makes taking care of my girls teeth easy. They are kind, and listen to the issue. If I have an emergency, they are always willing to help get us in to handle the problem.

5 stars Customer since 2020

I love Dr. Kunnel! He's awesome and takes the time to know not only his patients, but also the parents. The staff is nice also.

5 stars Customer since 2019

We found Dr. Kunnel six years ago when my niece lived with us. It was an obvious choice when my daughter needed braces to come back to the practice. A highly trained staff of assistants. The front staff is very efficient. I would highly recommend practice.

5 stars Customer since 2015

Everyone was really friendly and explained everything to me step by step! They were great!