87.2% would refer friends and family to us

2 stars Customer since 2011

So...my student and the learning leader were VERY nice. When I made the appt, it was for cut, color, and baliage...I was quoted 6 hours which to anyone who hasn't been to a school would be CRAAAAZY but I have and have had many a wonderful experience. Sad to say this wasn't one of them. Something happened during the coloring process which turned my hair orange-ish. I'm pretty sure they both noticed but hoped that I didn't. It wasn't obvious at first but then I saw it and couldn't leave with it that way, it was bad. The learning leader said it was the lighting in the school but it really wasn't and my student definitely knew bc she said as much. They put a glaze over it and 7 hours in I didn't have time to stay for a haircut so she removed that from the charge and said if I still wasn't happy that I could come back. The glaze diluted the brassiness but still not quite what I went for. Again, super nice but disappointed overall.

5 stars Customer since 2018

Great service!

5 stars Customer since 2012

Always have a great time their always pleased when I leave.

5 stars Verified customer

Great service at Paul Mitchell Tysons Corner. The school is designed beautifully and the staff is very friendly and outgoing.

5 stars Verified customer

Tayler E did a great job on my hair

1 stars Customer since 2018

Arrived early and receptionist suggested I kill time somewhere, so I walked around the mall. At my appointed time I returned and checked in with the receptionist who now suggested I have a seat.

I had a seat, and waited and waited and waited. I watched as many stylists returned from their lunch break. Many were assigned clients who had come in well after I did. I went back to the receptionist and was told I would be assigned a stylist shortly, so I went back to my seat and waited, and waited and waited. So clients who entered I did were finished and leaving.

Went back to the receptionist again and asked to speak to a supervisor. I did, and explained my situation. Was told I would be assigned a stylist shortly. Finally, 45 minutes after my appointed time I met my stylist. She was very cordial. We discussed how I wanted my hair cut, and then we went over it again with the instructor, who had the stylist get out her manual and open it to a particular cut.

Anyway, the instructor ended up doing a good part of my haircut. The final result was just okay, but for $13, you get what you pay for. Rated this at one star because they had no choices in the negative category.

5 stars Verified customer

Friendly staff and students. You just need to make your appointment well ahead.

4 stars Verified customer

The stylist did a good job but took extremely long. I was late for my event. I was stressed in the chair. I had plans to have her cut bangs but cancelled that idea bc I ran out of time. It was frustrating for me.

1 stars Verified customer

The experience isn't bad if you have something simple done like a wash and deep condition, BUT buyer beware!!! If you do anything semi-permanent or permanent - it's a luck-of-the-draw type of experience. When it comes to cuts, colors, and texturizing treatments i.e. perms, relaxers, etc be ready and willing to follow up with a professional to have a repairing/correcting treatment session or sessions.

4 stars Verified customer

Slow but definitely worth the time!

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