Every time I've brought my car to JRS they've been more than accommodating. They've picked me up, used email communication and answered questions frankly and honestly. Renata is always great to work with. They give an honest, timely answer and are always willing to work with me. The stress of dealing with car repairs can be a nightmare, but JRS has made it much easier. Recently, my car was in an accident and I paid to have it towed directly to JRS even with the extra step of insurance reimbursement because JRS is always fast, reliable and flexible.