This is a 3 part review.
Stylist (Lena): 5 STARS!!! I really enjoy her perky and friendly attitude; she's good with her shears, and listens to customer input really well
Shampoo'ist (James - ? I think was his name ?): 5 STARS!!! Fantastic.
** Not his fault, but I wish there were foot-stools for us shorter people! There used to be one at the old location. Without it, getting the shampoo done is a bit physically uncomfortable. I find myself having to tippy-toe, WHILE sitting down.
Salon: 3.5 stars. :/ The new location is very cold, drab, and unfriendly feeling. The layout and the energy/vibe is not very conducive, and that feeling of warmth that used to be there at the previous location is gone. This makes me sad. It feels and looks like any other ol' salon now. The new location is good though.