Gabby did a very nice job on my pedicure. The only drawback I have is when she used this sponge thing to soften my callouses on my feet, she came up around my left big toe and rubbed a little too hard causing a small cut. I didn't realize it at first until I put my foot back in the water and it started to burn. She did apologize and offered a band-aid but I refused as I thought that it was just a scrape. Later in the evening, it really started to hurt and that is when I put peroxide on it and then covered it. I guess if I were to offer up a suggestion, it would be to be a little more cautious when rubbing the callouses on people's feet. You never know a person's sensitivity as everyone is different.