82.4% would refer friends and family to us

5 stars Customer since 2022

Best massage I have ever received.

Spa InterContinental replied:

We are so very happy you enjoyed your massage with us Michaela!!! We do aim to please.

-ShaRon Clark, Spa Director

5 stars Customer since 2022

It was so nice.they were so kindly person.

Spa InterContinental replied:

We are so very happy that you enjoyed your spa experience Mr. Ebru!! ShaRon Clark, spa director, Spa InterContinental

5 stars Customer since 2022

Teko was fantastic! She was thoughtful and thorough in her approach. She was not afraid to work out all the kinks and I left highly satisfied and relaxed.

Spa InterContinental replied:

We are so happy that you loved Teeko and look forward to having you in again.

-ShaRon Clark, Spa Director, Spa InterContinental

5 stars Verified customer

Great service and experience. Wish there was a sauna too.

5 stars Verified customer

Excellent service!!!

5 stars Verified customer

The spa was lovey and the staff were super friendly. Teeko is amazing! The best massage I’ve had in years. Thank you

5 stars Verified customer

Absolutely amazing customer service and experience! My massage by Tikka was truly one of the best!

Spa InterContinental replied:

We are so happy you had a pleasant experience and we look forward to being of service in the future!!

ShaRon Clark, Spa Director

5 stars Customer since 2022

My massage therapist was attentive and professional. Very relaxing. What a great experience.

Spa InterContinental replied:

As always Ms. Celeste we are happy to bring a smile to your face!! We look forward to seeing you soon. -ShaRon Clark, Spa Director - Spa InterContinental

3 stars Customer since 2022

The spa was nice and the manager was lovely, but I really didn’t enjoy my massage.

Spa InterContinental replied:

Mr. Hemmingway, I am truly sorry you did not have the massage experience that you hoped for. Please contact me at my email [email protected] or give me a call at my office 404-946-9176 to discuss. I appreciate you, -ShaRon Clark, Spa Director

4 stars Customer since 2022

The massage was good. However, the checkout was not. Upon the completion of my massage, I went to pay for my services but no one was there and I waited. I then went to the front desk, they couldn't process my payment because there was no record of my service. I later rcvd a call while driving home from the spa and told her I wanted to pay with a different card. I pulled over so I could provide her the information and waited then went in a store to wait. Twice she had to call me because the system failed and they were unable to process my payment. She called me back the 3rd time to tell me that she had gone through the payment that was on record for my checked out room without my permission after I indicated I would be using a different card. Now I have a personal charge on a business card.

Spa InterContinental replied:

My sincerest apologies on that oversight Ms. Brazzle. We strive to ensure that all of our guests have the best experience possible and the day of your service we failed to do that. I ensure you that through your feedback we will make the needed corrections. I do hope to see you in the future.

ShaRon Clark, Spa InterContinental-Spa Director

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